Pectus Matters is committed to protecting the privacy of individuals who engage with the charity. This privacy policy outlines how we collect, use, and protect personal information. By using our services or visiting our website, you consent to the practices described in this policy.

We may collect the following types of personal information:

1. Contact Information: Names, email addresses, phone numbers, and postal addresses of donors, volunteers, and supporters.

2. Financial Information: Bank account details for processing donations or payments.

3. Website Usage Data: Information about how visitors use our website, including IP addresses, browser types, and pages visited.

   4. Communication Preferences: Opt-in preferences for receiving newsletters, updates, and marketing communications.

We use personal information for the following purposes:

1. Donor Management: To process donations and maintain donor records.

2. Volunteer Coordination: To communicate with volunteers and organise events.

3. Marketing and Communications: To send updates and promotional materials (only if consent is given).

   4. Website Analytics: To improve our website and understand user behaviour.

Maintaining data security means guaranteeing the confidentiality, integrity, and availability of any personal data we collect. We take appropriate measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security assessments.

We maintain the security of all personal data from the point of collection to the point of destruction.  Personal data may only be transferred to a third‑party data processor if they agree to comply with our procedures and policies, or if they put in place adequate measures to ensure data security.

Data Subjects have rights to how we handle their Personal Data. These include:

• The right to complain to the ICO (Information Commissioner's Officer)

• The right to rectification of inaccurate information

• The right to the erasure of personal information

• The right to restriction of processing

• The right to receive a copy of the personal data that the Charity holds; and details of:

  • the purpose for processing;

  • the categories of data processed;

  • any recipients (or categories of recipients) to whom the personal data has been disclosed;

  • the envisaged period for processing;

  • the existence of the right to request rectification or erasure;

  • the source of the information (if not from the data subject themselves);

  • any automated decision-making, including meaningful information about the logic involved, and the significance and envisaged consequences of such decisions; and

  • the safeguards put in place if the personal data has been transferred outside the European Economic Area.

Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to manage cookies.

We may update this privacy policy periodically. Any changes will be posted on our website.

If you have questions or concerns about this privacy policy, please contact us at info@pectusmatters.co.uk